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If your dongle key isn't working, the USB port may not be recognizing it. We recommend testing it in another USB port or on another computer. If you're still unable to open WinPCSIGN, there's a high chance the key is no longer functioning.
To get a replacement dongle, take a photo of the dongle and send it to winpcsign@winpcsign.ca, including which version of WinPCSIGN you own. Once we receive and validate your dongle's status, we'll send you a replacement key for $65.00 USD plus shipping fees.
If you've lost your USB dongle key, you have two options:
Ready to go dongle-free? We offer online licenses for WinPCSIGN BASIC and WinPCSIGN PRO. Your license will be delivered to your email address within 15 minutes of purchase, so you can start working right away!
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