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Check your Port setting on Control Panel, System, Hardware, Device Manager Ports COM & LPT (Shortcut: Windows Key + Pause Key.) <br/><br/> You can also check on your computer Bios setup, maybe the com ports are not enables. <br/><br/> You can test the communication of your computer. For that you need to go to C:\Microsoft windows DOS To do so, select RUN from Windows Start button and write Command .and click Ok. <br/><br/> Then from Microsoft windows DOS screen type: Mode Com1 and press Enter ( you can repeat this order to com2) The status for device COM1 must be Baud:9600 Parity:None Data Bits: 8 Stop Bits: 1 <br/><br/> If your Status for device COM show a different value; you can use this order to change your port value. Write this MODE COM1:96,N,8,1,P and press Enter button ( you can repeat this order to com2,3,4 etc) <br/><br/> If any plotter name is showing in the Add Remove active plotter listing. i recommend you to Delete the register of all WinPCSIGN versions on your computer. For that got to Windows Start, All Program, WinPCSIGN, Tools and select WinPCSIGN Registry. <br/><br/> If you dont have any Com ports in your computer I recommend you to get the USB to Serial adapter. Read also question #21
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